Privacy Policy

Last Updated: 01/22/2026

At RiverEdge Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, request information, or engage with our custom home building services.

1. Information We Collect

Personal Information

When you contact us, submit an inquiry, request a consultation, or subscribe to communications, we may collect:

Name

Email address

Phone number

Project details or service inquiries

Property location or build-related information voluntarily provided

Payment information (processed securely through third-party systems, if applicable)

Automatically Collected Data

When you visit our website, we may collect non-identifiable information such as:

IP address

Device and browser type

Pages viewed

Time spent on the site

Referring website links

2. How We Use Your Information

We use your information to:

Respond to inquiries and schedule consultations

Communicate about custom home building services

Provide project updates and customer support

Improve our website, services, and user experience

Send appointment reminders, service updates, or promotional messages (with your consent)

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share limited information only with trusted service providers that support our business operations, including:

CRM and project management platforms

SMS and email communication services

Payment processors

Website hosting and analytics providers

These service providers are required to protect your information and use it solely for business-related purposes.

A2P Required Language

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Additional Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or technical support, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information.

Access to data is limited to authorized personnel and trusted partners. We retain personal information only as long as necessary to fulfill business, legal, or service-related purposes. When information is no longer required, it is securely deleted or anonymized.

5. Your Rights & Choices

You may request to:

Access the personal information we hold about you

Update or correct your information

Request deletion of your personal data (where legally permissible)

Opt out of promotional communications at any time

To submit a request, please contact us using the email address listed below.

6. Cookies

Our website may use cookies and similar technologies to enhance user experience and analyze site performance. You may disable cookies through your browser settings; however, this may affect certain site functionality.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

[email protected]
844-436-4897

9. SMS Opt-Out Procedures

You may opt out of receiving text messages from RiverEdge Solutions at any time by replying STOP to any message you receive. After receiving your request, we will send a confirmation message and cease further text communications. For assistance, reply HELP or contact us via email.